Five keys to 'successful freight forwarding in an uncertain world'

There are five courses of action freight forwarders can take to “navigate an uncertain world”, according to Stéphane Graber, director general of FIATA, which he cited as the “key to ensure success”.

At last week’s World Cargo Summit in Bruges, Mr Graber told delegates: “The only thing we know for sure today is that uncertainty is the new normal. 

“What makes the success of the freight forwarder is their adaptability, but today more than ever, it’s necessary to be prepared,” he said, “I would say there are five levels where freight forwarders need to work.

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