Many of us believe “The customer is always right” and “We must provide the best customer service and do whatever they ask to stay in the game.” But does that mean we must say “YES” blindly to all requests, without considering the risks or impacts it could have on our business?
Do you have an in-house Risk Management team or Risk Manager to manage claims and analyze risks?
In this course, we will address some commonly seen mistakes Freight Forwarders make and share tips on how best-in-class Freight Forwarders manage risks and do things differently than others.
**Seats are limited**
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